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Privacy Policy

1. Introduction

M5 and all its subsidiaries (collectively referred to as "M5", "we", "our", or "us") are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our websites, applications, services, and communications.

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2. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information (PII): Such as your name, email address, phone number, mailing address, job title, or company name.

  • Account Information: Login credentials, preferences, and usage data.

  • Payment Information: When applicable, we may collect billing information.

  • Technical Data: IP address, browser type, device information, access times, and browsing behavior.

  • Other Information: Any information you voluntarily provide through contact forms, surveys, applications, or customer support.

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3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services.

  • Improve, personalize, and expand our offerings.

  • Communicate with you regarding services, updates, promotions, and administrative matters.

  • Process transactions and send related information.

  • Comply with legal obligations and protect the rights of M5 and its users.

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4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Subsidiaries and Affiliates: To provide cohesive services and support across M5 companies.

  • Service Providers: Who perform services on our behalf, such as hosting, analytics, marketing, and payment processing.

  • Legal Requirements: When required by law or to protect our legal rights.

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5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

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6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent where processing is based on consent.

  • Opt out of marketing communications.

To exercise any of these rights, please contact us at info@M5GroupUS.com.

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7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites.

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8. Children's Privacy

Our services are not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect data from them.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Changes will be posted on this page.

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10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

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M5 Industries
Email: info@M5ind.com
Mailing Address: 407 E 7th Street, Rock Falls, IL 61071

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